Red Dot in Upper Left Corner

If you see the below screen, or any screen with a red dot in the upper left hand corner, this indicates that your device is not connected to the internet. Please follow the steps below to troubleshoot. 

Note: The red dot may also appear on a screen that says “No Content to Display.” Please follow the steps below to reconnect the device to the internet via WiFi.

Follow the instructions below with your wireless keypad remote to forget the current network and switch to the new one.

1. Reboot, and before the app loads, press Alt + Ctrl + S

2. At the bottom right, select Settings

3. In the "Network" section, select WiFi

4. Find the network you want to forget, then select More > Forget

5. Select the network you'd like to connect to and make sure you've checked "automatically connect"

6. Click on the time in the bottom right again

7. Reboot your device, and the expected content should appear on the screen.