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Learn how to activate a device and manage actions on your TV screens.
Learn how to activate a device and manage actions on your TV screens.
How does the Devices Manager work?
How does the Devices Manager work?
The Device Manager is where you manage the devices in your locations. You can:
View which devices are online or offline
Export data related to your devices
Take action to know more about a device
Device Actions
Device Actions
The device actions help you to troubleshoot a wide range of media player issues directly in Shift Manager.
Identify: Easily identify the screen associated with your account using the Identify button. An "i" will appear in the bottom-left corner of your screen, paired with that account.
Reboot: Instead of restarting your device by pressing the power button, you can reboot it remotely using the Reboot button. This can be helpful when restarting device(s) that might be mounted on the ceiling or in other unreachable areas.
Speed Test: You can measure the connection speed and quality of your device's internet connection. Low bandwidth can be a reason content is not showing.
Please note: Depending on the type of media player you have, you may only have access to certain features.
How to self activate a device?
How to self activate a device?
Navigate to the Device Manager in the account-level side menu where you want to install the device.
Select the Activate Device Button.
Enter a name for the device (optional), then enter the activation code shown on your TV screen.
Your device will now appear in your account and be paired at the level you selected. From there, you can track your device performance and schedule content to be shown, if not already.
Note: The 4-digit activation code changes every 5 - 10 minutes. If the code is no longer valid, you will receive an error. Please check for a new code (or reboot your device) and try again.
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