Error: No Content to Display

If the screen is displaying a “No Content to Display” message, please take the following troubleshooting steps:

1. Ensure that content is Enabled and Scheduled for the proper times in the Promotion Manager.

2. If content is scheduled properly and you are still seeing this screen:

   • Reboot the device by holding the power button until it turns off, then press it again to turn it back on.

   • Ensure the keyboard remote included with the Chromebox is charged and turned to “On,” and the USB stick from the back compartment of the remote is plugged into the Chromebox. This establishes the connection between the Chromebox and the remote keypad. A keyboard and mouse will also work if you do not have your remote.

   • Next, prompt a Wi-Fi connection by pressing CTRL + ALT + S on the remote keypad while the loading screen is displayed.

   • Use the touchpad on the remote keypad to scroll to the gear icon in the lower right-hand corner and select the appropriate WiFi Network. If you do not see a gear icon, scroll to the time in the right-hand corner next to the date and select the appropriate WiFi Network.