Removing Guest Comments

Navigate to the individual leaf org/location where the comment was posted

Click on the account dropdown in the upper right corner and click on the settings icon to view your “Organization Settings”

Click on the “Customer Comments” tab

You can search for the comment you want to remove, check the box next to it, then click “Ban Comment” 

Please note, you’ll see active comments (can run on screen at that time) and inactive comments (older comments that should no longer be running on screen).